Alliance for Patient Safety

בל"ה - ברית לבטיחות החולה

...All that is necessary for the triumph of evil
.is for good men to do nothing…                                                             
Edmund Burke                                                                                                  

Tzachi Yuster – Excerpt of Protocol

Tzachi Yuster:

Thanks a lot. I wanted to add a small twist; I did not expect to start with it, but when I am explaining  why the commission should not be in the Ministry of Health and why the Ombudsman should not be a physician, and I am giving more power to the words of Mrs. Yael German; Litzman himself, when he appointed the Manager General of the Ministry of Health, did not want another physician there and there was a world war on this issue. I am quoting from Globes, "Litzman argued —

The Chairperson, Karin Elharar:

No, don't quote.

Tzachi Yuster:

He was against; he said that he doesn't want to maintain the power of the guild. Then, if the Minister of Health, your boss, doesn't want a physician as a Manager General or doesn't want it in such matters, why should I want? Very simple.

Boaz Lev:

I accept it that you don't want.

Tzachi Yuster:

The Minister of Health doesn't want it. Let us go back to the issue at hand, first of all, I am grateful to you for harnessing yourself; I am simply bubbling out of the feelings that I carry for two years already. My mother Klara Yuster —

The Chairperson, Karin Elharar:

No sir. I apologize; a matter of principle; your proposal in principle. Do me a favor. I have asked at the beginning of the discussion that you don't share your story. It is also true; at the end of the day it is your mother. You have a story and a medical file and a personal file. Please don't share; only tell me where you think it needs improvement; what should be improved in your view?

Tzachi Yuster:

I shall say it. I wanted to tell the story of the negligence. That my mother was murdered, she wasn't killed. My mother got a stroke. She is a Holocaust survivor; when she got the stroke I had for five years to wage a war and campaign against a bureaucratic system, rehabilitation institutes, hospitals, health clinic centers, and I am alone, and it is irrational when you have a sick father on top. Everyone does to you; how to put in you a spoke in the wheels. There is another method in general – to overwhelm. A special committee team meets you with the family, and then goes on everyone, like an automatic copy / paste. They are doing it and abuse and humiliate you. That's to this issue of what is happening.

Now, there is a problem of the arrogance of the physicians; there is a problem of disrespect, there is a problem of cover-up, there is a problem of matters that I can bring up to the surface. My mother, one of the matters; at the time when I had to hospitalize her, and I won't tell the entire story; I have suggested few suggestions about some possible medical tests, and they even wanted to discharge her; then I suggested few suggestions about what can be done, what to tests to order, what not. The Department Director waved me off "You will not tell me, you will not say to me, you will not talk to me, you are not it". With no other choice I was compelled to aquire the services, at my own expense, Prof. Galia Lahav who gave a list of recommendations which they didn't follow up on at the department, that needed to be done; because had they done it from the beginning, and adopted even a part of the things that I have suggested and brought to the surface, my mother might have been still alive.

The Chairperson, Karin Elharar:

Your proposal?

 

Tzachi Yuster:

At night I'll arrive —

The Chairperson, Karin Elharar:

Mr. Yuster, your proposal for correction.

Tzachi Yuster:

Just a moment; I want a word.

The Chairperson, Karin Elharar:

No, I don't have a moment. You have half a minute.

Tzachi Yuster:

I have half a minute. My mother; I want to tell you; I have left her at night. In the morning they have found her lifeless. It turned out at that conjecture that she had cried all night until she breathed her last breath. A neighbor of hers who was with her in the same room spoke with me afterwards and she told me "Listen, I heard silence so I thought she fell asleep" and nobody came. Nobody even approached. It is called to murder in cold blood. Because if a person's fate is to die, then he is either saved or they ease his pain.

The Chairperson, Karin Elharar:

Sir, no; don't make me sorry for the trust that I am giving you when I ask you to make a proposal.

Tzachi Yuster:

I must one sentence and I will finish with it.

The Chairperson, Karin Elharar:

No, no.

Tzachi Yuster:

A sentence please, not on medical issues; I came out with a very harsh feeling against the medical system, because I have said that what the Germans, who had tried to overpower her as a child; the medical system succeeded in doing it to her.

The Chairperson, Karin Elharar:

No, I am not ready.

Tzachi Yuster:

Then I shall tell you something —

The Chairperson, Karin Elharar:

No, sir; thanks a lot. It is really unacceptable. Not really. There are mishaps, there are errors, everything is acceptable, but this generalization is not acceptable.

Tzachi Yuster:

I am not making a generalization. I'll comment and make a point, it is not everybody.

The Chairperson, Karin Elharar:

Thanks, thanks. Thanks a lot.

Tzachi Yuster:

It is not everybody.